Tag Archives: economics

Of Android, iOS, and the Rule of Two Thousand, Part II

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In part 1 of this article, I blogged about leaving iOS when I traded my iPhone for an Android-powered HTC Sensation 4G, and how I came to detest Android in spite of its theoretical superiority to iOS and came back to the iPhone.

Part 1 talked about the particular handset I had, the T-Mobile version of the Sensation, a phone with such ill-conceived design, astronomically bad build quality, and poor reliability that at the end of the year I was on my third handset under warranty exchange–every one of which failed in exactly the same way.

Today, in Part 2, I’d like to talk about Android itself.

When I first got my Sensation, it was running Android 2.3, code-named “Gingerbread.” Android 3 “Honeycomb” had been out for quite some time, but it was a build aimed primarily at tablets, not phones. When I got my phone, Android 4 “Ice Cream Sandwich” was in the works, ready to be released shortly.

That led to one of my first frustrations with the Android ecosystem–the shoddy, patchwork way that operating system updates are released.

My phone was promised an update in the second half of 2011. This gradually changed to Q4 2011, then to December 2011, then to January 2012, then to Q1 2012. It was finally released on May 16 of 2012, nearly six months after it had been promised.

And I got off lucky. Many Motorola users bought smart phones just before the arrival of Android 4; their phones came with a written guarantee that an update to Android 4 would be published for their phones. It never happened. To add insult to injury, Motorola released a patch for these phones that locked the bootloader, rendering the phone difficult or impossible to upgrade manually with custom ROMs–so even Android enthusiasts couldn’t upgrade the phones.

Now, this is not necessarily Google’s fault. Google makes the base operating system; it is the responsibility of the individual handset manufacturers to customize it for their phones (which often involves shoveling a lot of crapware and garbage programs onto the phone) and then release it for their hardware. Google has done little to encourage manufacturers to backport Android, nor to get manufacturers to offer a consistent user experience with software updates, instead leaving the device manufacturers free to do pretty much as they choose except actually fork Android themselves…which has led to what developers call “platform fragmentation” and to what Motorola Electrify, Photon and Atrix users call things I shan’t repeat in a blog as family-friendly as this one.

But what of the operating system itself?

Well, it’s a mixed bag of mess.

When I first got my Android phone, I noted how the user interface seemed to have been designed by throwing a box of buttons and dialogs and menus over one’s shoulder and then wired up wherever they hit. System settings were scattered in three different places, without it necessarily being obvious where you might find any particular setting. Functionality was duplicated in different places. The Menu button is a mess; it’s filled with whatever the programmer couldn’t find a better place for, with little thought to good UI design.

Android is built on Linux, an operating system that has a great future on the desktop ahead of it, and always will. The Year of Linux on the Desktop was 2000 was 2002 was 2005 was 2008 was 2009 was 2012 will be 2013. Desktop aside, Linux has been a popular server choice for a very long time, because one thing Linux genuinely has going for it is rock-solid reliability. When I was working in Atlanta, I had a Linux Gentoo server that had accumulated well over two years’ continuous uptime and was shut down only because it needed to be moved.

So it is somewhat consternating that Linux on cell phones seems rather fragile.

So fragile, in fact, that my HTC Sensation would pop up a “New T-Mobile Service Notice” alert every week, reminding me to restart the phone. Even the network operators, it would seem, have little confidence in Android’s stability.

It’s a bit disappointing that the one thing I most like about Linux seems absent from Android. Again, though, this might not be Google’s fault directly; the handset makers and network operators do this to themselves, by taking Android and packaging it up with a bunch of craplets of spotty reliability.

One of the things that it is really, really important to be aware of in the Android ecosystem is the way the money flows. You, as a cell phone owner, are not Google’s customer. Google’s customer is the handset manufacturer. You, as as a cell phone owner, are not the handset manufacturer’s customer. The handset manufacturer’s customer is the network operator. You are the network operator’s customer–but you are not the network operator’s only customer.

Because of this, the handset maker and the network operator will seek additional revenue streams whenever they can. If someone offers HTC money to bundle some crap app on their phones, HTC will do it. If T-Mobile decides it can get more revenue by bundling its own or someone else’s crap app on your phone, it will.

Not only are you not the customer, at some points along the chain–for the purposes of Google ad revenue, say–you are the product being sold. Whenever you hear people talking about “freedom” or “openness” in the Android ecosystem, never forget that.

I sometimes travel outside the US, mainly to Canada these days. When I do that, my phone really, really, really wants me to turn on data roaming.

There are reasons for that. When you roam, especially internationally, the telcos charge rates for data that would make a Mafia loan shark blush. So Android agreeably nudges you to turn on data roaming, and here’s kind of a sticking point…

Even if you’re connected to the Internet via wifi.

It pops up an alert constantly, and by “constantly” I really do mean constantly. Even when you have wifi access, it pops up every time you switch applications, every time you unlock the phone, and about every twenty minutes when you aren’t using the phone.

Just think of it as Google’s way to help the telcos tap your ass that revenue stream.

This multiple-revenue-streams-from-multiple-customers model has implications, not only for the economics of the ecosystem, but for the reliability of your phone as well. And even for the battery life of your phone.

Take HTC phones on T-Mobile (please!). They come shoveled–err, “bundled”–with an astonishing array of crap. HTC’s mediocre Facebook app. HTC Peep, HTC’s much-worse-than-mediocre Twitter client. Slacker Radio, a client for a B-list Internet radio station.

The presence of all the various crapware that comes preloaded on most Android phones, plus the fact that Android apps don’t quit when they lose focus, generally means that a task manager app is a necessary addition to any Android system…which is fine for the computer literate, but less optimal for folks who aren’t so computer savvy.

And it doesn’t always help.

For example, Slacker Radio on my Sensation insists on running all the time at startup, whether I want it to or not:

Killing it with the task manager never works. Within ten minutes after being killed, it somehow respawns, like a zombie in a George Ramero movie, shambling after you no matter how many times you shoot it:

The App Manager in the Android control panel has a function to disable an app entirely, even if it’s set to launch at startup. For reasons I was never able to understand, this did not work with Slacker. It was always there. Always. There. It. Never. Goes. Away. You. Can’t. Hide. From. It.

Speaking of that “disable app” functionality…

Oh, goddamnit, no, I don’t want to turn on data roaming. Speaking of that “disable app” functionality, use it with care! I soon learned that disabling some bundled apps can have…unfortunate consequences.

Like HTC Peep, for instance. It’s the only Twitter client for smartphones I have yet found that is even worse than the official Twitter client for smartphones. It loads a system service at startup (absent from the Task Killer screenshots above because I have the task killer set not to display system services). If you let it, it will download your Twitter feed.

And download your Twitter feed.

And download your Twitter feed. It does not cache any of the Twitter messages you read; every time you start its user interface, it re-downloads the whole thing again. The result, as you might imagine, is eyewatering amounts of data usage. If you aren’t one of the lucky few who still has a truly unmetered data plan, think twice about letting Peep have your Twitter account information!

Oh, and don’t try to disable it in the application control panel. If you do, the phone’s unlock screen doesn’t work any more, as I discovered to my chagrin. Seriously.

The official Twitter app isn’t much better…

…but at least it isn’t necessary to unlock the damn phone.

All this crapware does more than eat memory, devour bandwidth, and slow the phone down. It guzzles battery power, too. One of the default Google apps, Google Maps, also starts a service each time the phone boots up, and man, does it hog the battery juice…even if you don’t use Maps at all. (This screen shot, for instance, was taken at a point in time when I hadn’t touched the Maps app in days.)

You will note the battery is nearly exhausted after only four hours and change. I eventually took to killing the Maps service whenever I restarted the phone, which seems to have improved the HTC’s mediocre battery life without actually affecting Maps when I went to use it.

Another place where Android’s lack of a clear and consistent user interface–

AAAAARGH! NO! NO, YOU PATHETIC FUCKING EXCUSE OF A THING, I DO NOT WANT TO TURN ON DATA ROAMING! THAT’S WHY I SAID ‘NO’ THE LAST 167 TIMES YOU ASKED! SO HELP ME, YOU ASK ME ONE MORE TIME AND I WILL TIP YOU STRAIGHT INTO THE NEAREST EMERGENCY INTELLIGENCE INCINERATOR! @$#%%#@!

Sorry, where was I?

Oh, yes. Another place where Android’s lack of a clear and consistent user interface is its contact management, which is surely one of the more straightforward bits of functionality any smart phone should have.

Android gives you, or perhaps “makes you take responsibility for,” a level of granularity of the inner workings of its contact database that really seems inappropriate.

It makes distinctions between contacts which are stored on your SIM card, contacts which are stored in the Google contact manager (and synced to the Google cloud), and contacts which are stored in other ways. There are, all in all, about half a dozen ways to store contacts–card, Google cloud, T-Mobile cloud, phone memory card. They all look pretty much the same when you’re browsing your contacts, but different ways to store them have different limitations on the type of data that can be stored.

Furthermore, it’s not immediately obvious how and where any particular contact is stored. Things you might think are being synced by Google might not actually be.

And worse, you can’t, as near as I was ever able to tell, export all your contacts at once. Oh, you can export them, all right; Android lets you save them in a .vcf file which you can then bring to another phone or sync with your computer. But you can’t export ALL of them. You have to choose which SET you export: export all the contacts on your SIM card? Export all your Google contacts? Export all your locally-saved-on-the-phone-memory-card contacts?

When I was in getting my second warranty replacement phone, I asked the technician if there was an easy way to take every contact on the phone and save all of them in one export. He said, no, there really isn’t; what he recommended I do was export each group to a different file, then import all those files to my Google contact list, and then finally delete all the duplicates from all the other contact lists.

It worked, but seriously? This is stupid user interface design. It’s a user interface misfeature you might not ever encounter if you always (though luck or choice) save your contacts to the same set, but if for whatever reason you haven’t, God help you.

Yes, I can see why you might want to have separate contact lists, stored and backed up separately. No, that does not excuse the lack of any reasonable way to identify, sort, and merge those contact lists. C’mon, Google engineers, you aren’t even trying.

And speaking of brain-dead user interface design, how about this alert?

What the fuck, Google?

Okay, I get it, I get it. WiFi sharing uses a lot of battery power. The flash uses battery power. Android is just looking out for my best interests, trying to save my battery…

…but don’t all the Fandroids carry on about how much better Android is because it doesn’t force you to do what it thinks is best for you, it lets you decide for yourself? Again I say, what the fuck, Google?

So far, I have complained mostly about the visible bits of Android, the user interface failings and design decisions that demonstrate a lack of any sort of rigorous, cohesive approach to UI design.

Unfortunately, the same problems apply to the internals of Android, too.

One early design decision Google made in the first days of Android concerns the way it handles screen redraws. Google intended for Android to be portable to a wide range of phones, from low-end phones to full-featured smartphones, and so Android does not make use of the same level of GPU acceleration that iOS does. Instead, it uses the CPU to perform many drawing tasks.

This has performance and use implications.

User interface drawing occurs in an application’s main execution thread and is handled primarily by the CPU. (Technically speaking, each element on the screen–buttons, widgets, and so on–is rendered by the CPU, then the GPU handles the compositing.) That means that applications will often block while screen redraws are happening. On HTC Sense, for instance, if you put a clock on the home screen and then you start switching between screens, the clock will freeze for as long as your finger is on the screen.

It also means that things like populating a scrolling list is far slower on Android than it is on iOS, even if the Android device has theoretically better specs. Lists are populated by the CPU, and when you scroll through a list, the entire list is redrawn with each pixel it moves. On iOS, the list is treated as a 2D OpenGL surface; as you scroll through it, the GPU is responsible for updating it. Even on smartphones with fast processors, this sometimes causes noticeable UI sluggishness. Worse, if the CPU is interrupted by something else, like updating a background task or doing a memory garbage collect, the UI freezes for an instant.

Each successive version of Android has accelerated more graphics functions. Android 4 is significantly better than Android 2.3 in this regard. User input can still be blocked during CPU activity, and background tasks still don’t update UI elements while a foreground thread is doing so (I was disappointed to note that in Android 4, the clock still freezes when you swap pages in HTC Sense), but Android 4’s graphics performance is way, way, waaaaaaay better than it was in 2.3.

There are still some limitations, though. Because UI updates occur in the main execution thread, even in Android 4, background tasks can still end up being blocked while UI updates are in effect. This actually means there are some screen captures I wanted to show you, but can’t.

One place where Android falls down compared to iOS is in its built-in touch keyboard. Yes, hardcore geeks prefer physical keyboards, and Android was developed by hardcore geeks, which might be part of the reason Android’s touch keyboard is so lackluster.

One problem I had in Android 2.3 that I really, really hoped Android 4 would fix, and was sad to note that it didn’t, is that occasionally the touch keyboard just simply does not work.

Intermittently, usually once or twice a day, I would bring up an app–the SMS messenger, say, or a notepad, or the IMO IM messenger, and I’d start typing. The phone would buzz on each keypress, the key would flash like it does…but nothing would happen. No text would be entered.

And I’d quit the app, and relaunch it, and everything would be fine. Or it wouldn’t, and I’d quit and relaunch the app again, and if it still wasn’t fine, I’d reboot the phone, and force quit Google Maps in the task manager, and everything would be fine.

I tried very hard to get a screen capture of this, but it turns out the screen capture functionality doesn’t work when your finger is on the touch keyboard. As long as your finger is on the keyboard, the main execution thread is busy drawing, and background functions like screen grabs are blocked.

Speaking of the touch keyboard, there’s one place iOS really shines over Android, and that’s telling where your finger is at on the screen.

That’s harder than it sounds. For one, the part of your finger that first makes contact with the screen might not be where you think it is; it’s not always right in the middle of your finger. For another, when your finger touches the screen, it’s not just a single x,y point that’s being activated. Your finger is big–when you have a high-resolution screen, it’s bigger than you think. A whole lot of area on the touch screen is being activated.

So a lot more deep programming voodoo goes on behind the scenes to figure out where you intended to touch than you might think.

The keys on an iPhone touch keyboard are physically smaller on the screen than they are on an Android screen, and Android screens are often bigger than iOS screens, too. You’d think that would mean it’s easier to type on an Android phone than an iPhone.

And you’d be wrong. I have found, consistently and repeatably, that my typing accuracy is much better on an iPhone than an Android phone, even when the Android phone has a bigger screen and a bigger keyboard. (One of my friends complains that I have fewer hilarious typos and bizarre autocorrects in my text messages now, since I switched back to the iPhone.)

The deep voodoo in iOS appears to be better than the deep voodoo in Android, and yes, I calibrated my touch screen in Android.

Now, you can get third-party keyboards on Android that are much better. The Swiftkey keyboard for Android is awesome, and I love it. It’s a lot more sophisticated than any other keyboard I’ve tried, no question.

But goddamnit, here’s the thing…if you pay hundreds of dollars for a smart phone with a built-in touch keyboard, you shouldn’t HAVE to buy a third-party keyboard to get good results. Yes, they exist, but that does not excuse the pathetic performance of the stock Android keyboard! It’s like saying “Well, this new operating system isn’t very good at loading files, but that’s not a problem because you can buy a third-party file loader.” The user Should. Not. Have. To. Do. This.

And even if you do buy it, you’re still not paying for the amount of R&D that went into it. It’s a losing proposition for the developer AND for the users.

My new iPhone included iOS 6, which feels much more refined than Android on almost every level.

I would be remiss, however, if I didn’t mention what a lot of folks see at the Achille’s heel of iOS: its Maps app.

Early iPhones used Google Maps, a solid piece of work that lacked some basic functionality, such as turn-by-turn directions. When I moved to Android, I wrote about how the Maps app in Android was head, shoulders, torso, and kneecaps above the Maps app in iOS, and it was one of the best things about Android.

And then Android 4 came along.

I don’t know what happened to Maps in Android 4. Maybe it’s just a problem on the Sensation. Maybe it’s an issue where the power manager is changing the processor clock speed and Maps doesn’t notice. I don’t know.

But in Android 4, the cheery synthesized female voice that the turn-by-turn directions used got a little…weird.

I mean, it always was weird; you should hear how it pronounces “Caesar E. Chavez Blvd” (something Maps in iOS 6 pronounces just fine, actually). But it got weirder, in that it would alternate between dragging like a record player (does anyone remember those?) with a bad motor and then suddenly speeding up until it sounded like it was snorting a mixture of helium and crystal meth.

It was a bit disconcerting: “In two hundred feet, turn llllllllllleeeeeeeeeeffffffffftttttttt oooooooooonnnnnnnnn twwwwwwwwwwwwweeeeeeeeeeennnnnnnnttttyyyyyyyy–SECONDAVENUEANDTHENTURNRIGHT!” There was never a rhyme or reason to it; it never happened consistently on certain words or in certain places.

Now, Maps on iOS has been slammed all over Hell and back by the Internetverse. Any mapping program is going to have glitches (Google places a street that a friend of mine lives on about two and a half miles from where it actually is, in the middle of an empty field), but iOS apparently has a whole lot of very silly errors.

I say “apparently” because I haven’t personally encountered any yet, knock on data.

It was perhaps inevitable that Apple should eventually roll their own app (if by “roll their own” you mean “buy map data from Tom Tom”), because Google refused to license turn-by-turn mapping to Apple, so as to create a product differentiation point to make bloggers like me say things like “Wow, Google’s Android Map app sure is better than the one on iOS!” That was a strategy that couldn’t last forever, and Google should have known that, but… *shrug* Whatever. Since Google lost the contract to supply the Maps app to Apple, they took a hit larger than their total Android revenue; if they want to piss it away because they didn’t want Apple to have turn-by-turn directions, I think they really couldn’t have expected anything else.

In part 3 of this thing, I’ll talk about T-Mobile, and how they’re so hopelessly dysfunctional as a telecommunication provider they make the North Korean government look like a model of efficiency.

But Apple is evil! Some thoughts on how economies work

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I’m still in the process of writing about my experiences with my Android phone, which will see at least two more sections (on the OS itself and on T-Mobile). The short version is I started with an iPhone, got rid of it for a 4G Android phone, decided that Android just doesn’t have it going on, and am switching back to the iPhone.

Now, one thing I’ve seen repeated many times since I’ve started talking here and elsewhere about my Android experiences is a common refrain: It’s not about the phone. It’s not about the operating system, or user experience, or call quality, or ease of use. An iPhone is a bad choice because Apple is an evil company.

With no disrespect intended for any of the dozen or so people who’ve said this to me: I find that to be a remarkably silly thing to say, but not for the reasons you might expect. I’ll get back to that in a minute.

First, before I get into that, let me start by destroying a childhood myth that we all learn in school.

When you make a product for sale, you do not determine the price of your product in the marketplace by taking the total cost of making it, adding some percentage to the cost of making it that represents your profit, and then selling it at that price.

An astonishing number of people seem to believe that this is how the price of goods is arrived at, and I am constantly surprised by how many folks believe it’s true. That isn’t the way it works at all.

When you sell a product in the marketplace, you price it at the absolute tippy-top highest price the market can bear. Then, you drive the cost of making it as low as is humanly possible, using whatever means you can. The difference between the highest price the market will bear and the lowest cost you can make them for is your profit.

Everything is priced this way: cell phones, computers, cars, winter jackets, tea, pencils, small remote-controlled toy helicopters, batteries, electric razors, suitcases, light bulbs, plywood, sofas, dishwashers (and the dishes and detergent you put into them), stereo systems, ice cream, gasoline, you name it.

“But Franklin!” I hear you cry. “What about competition? If I can get my cell phone or my ice cream from many different places, they will compete with each other on price until they have arrived at the lowest profit margin they can accept!”

Which is true, in the same world where unicorns cavort with dragon whelps over fields of cotton candy.

Yes, businesses will sometimes compete with one another on price, to a limited extent, in order to create market share. But let me let you in on a secret: It is better for me to capture only 40% of the market and make a profit of $50 a widget than to capture 90% of the market and make only $3 a widget.

Companies know this. Industries develop a sense of what their expected profit margin ought to be, and then compete on price only so long as it doesn’t erode that. The supply-demand curve they taught you in grade school? It’s rubbish. It doesn’t account for the fact that when consumers expect to pay a certain amount for something, they’ll keep paying that amount even if the cost of production falls. It doesn’t account for the fact that consumers will often rate a product as more desirable if it carries a higher price, even if the quality is exactly the same as a lower-priced item. It doesn’t account for the fact that supply and demand do not exist in a vacuum, nor for the fact that demand is not infinitely elastic, nor for the fact that demand depends on many factors, quite a few of which have nothing to do with supply.

It also doesn’t account for the fact that supply is not always responsive to demand, for reasons that may range from capitalization costs to the fact that low availability can create that air of increased desirability I just mentioned.

Even supposedly “commodity” goods like oil and wheat are not priced according to the strict laws of supply and demand; things like futures and derivatives can change their price even when supply remains exactly the same. (If there is a sudden increase in trading for oil futures, for instance, the price of oil may rise even though the production of oil is completely unchanged and the demand for oil hasn’t budged one bit.)

So when people say things like “You’re stupid to buy an iPhone; if you get a high-end model, you’re paying $100 for $20 worth of additional flash memory,” they’re speaking from a profound ignorance of how any market system works. Sorry, Mr. Savvy Consumer, but you do that same sort of thing all the time, when you buy anything from tennis shoes to lumber.

So back to Apple’s supposed “evil.”

It is deeply silly to say “I’m not going to buy an iPhone because Apple is an evil company.” Not because it’s false, but because it’s trivially true. Well, duh. Of course Apple is an evil company. Apple is ruthless, anticompetitive, and sociopathic. This is not a terribly profound insight. Yes, Apple is an evil company; in other news, the sky is up and water is wet.

Apple is an evil company because every successful multinational corporation is evil.

They have to be. The laws governing and regulating corporations pretty much guarantee that any publicly-traded corporation must be sociopathic in nature. Any company, large or small, doesn’t succeed by leaving money on the table if it doesn’t have to; public corporations are legally obligated to seek maximum return for their shareholders, by whatever means are available to them. A corporation that has the opportunity to increase revenue or lower costs and fails to do so can be sued by its shareholders.

Let’s look at Google, the company whose motto is “Don’t Be Evil.” They make an operating system that is touted as being “open,” that is supposedly “open source,” and that anyone can use to make a smartphone, right?

Right. And those unicorns in cotton candy land just love it.

The reality is rather different; Android is not really “open” in any meaningful sense of the word, and Google is as big a bully as Apple, but less public about it. Google, for example, recently forced Acer to cancel a smartphone built around a rival operating system, threatening to cut Acer off from source code and revoking Acer’s right to use Android if it didn’t comply.

You know how anyone is free to download and build the Android source code? Well, err, that applies only to older versions, and even then only to some parts of the Android code base, excluding Google’s apps that run atop it. You know how anyone can use Android on their mobile phone? Well, err, the name “Android” is trademarked, so you have to license the use fo the name from Google…and how many consumers going to buy an Android phone that’s advertised as running an “Android-like operating system”?

That gives Google considerable leverage. So much that they can tell a hardware maker “We demand you cancel your phone that uses a rival operating system” and the handset maker will comply so fast that journalists will still show up for the product launch and end up milling around an empty hall.

Yes, Apple is an evil company. Google is an evil company. Microsoft is a company of such breathtakingly creative evil that even the Department of Justice is effectively powerless to reign it in, no matter how egregiously it has broken the law. If you find yourself with warm, fuzzy feelings about any globocorp, it is only because that globocorp has paid good PR money to program you with those feelings. To believe anything else is naivety in the face of overwhelming evidence.

Those underpaid workers making iPads in Foxconn factories? They’re making gizmos for Dell and Cisco and Microsoft and HP and Motorola and Nokia and Samsung and Intel, too…and under working conditions that the folks making sneakers for Nike would give their right arm to enjoy.

Of course, not all evil is created equal. The evil of Google and Apple might reach farther than the evil of Nike, but the evil of Nike is probably a lot more serious for those on the pointy end of it. As evil as Nike is, it’s a whole lot less evil than the Wall Street companies that crashed the economy (and then blamed the wreckage on “poor people buying homes that were too expensive”), or the company you likely bank with if you use a large bank.

Me? I use a small, local credit union. And I’m still buying an iPhone.

Apple v. Samsung: Nickelgeddon and Number Illiteracy

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In case you haven’t seen the news that’s been lighting up the tech sector these days, Apple recently sued Samsung for multiple patent violations concerning Samsung’s cell phones allegedly knocking off iPhone design and technology, and won, to the tune of $1 billion in fines.

There’s a rumor going around the Internet that Samsung is planning to pay the fine in nickels, shipping, or so it’s said, 30 trucks to Apple’s headquarters stuffed full of small change.

Now, that sounds wildly implausible to me, on a number of levels. First, it seems like getting one’s hands on a billion dollars’ worth of nickels would be an extraordinarily difficult thing to do. Second, it seems to me that a billion dollars’ worth of nickels would occupy one hell of a lot more than 30 trucks.

One of the things I often complain to zaiah about is something I call ‘number illiteracy’. As soon as anyone starts talking about numbers higher than a thousand or so, people’s eyes glaze over and that little drop of drool forms on the corners of their lips. A million, a hundred million, a billion…these all seem like synonyms for “really big” to a lot of folks. Hence folks complaining about the money spent on the Mars Curiosity rover without realizing that we Americans spend about the same amount on Halloween candy every October…but I digress.

Just for giggles, I did a rough, back-of-the-envelope estimate of what it would take to pay a billion dollar fine in nickels.

A billion dollars in nickels is 20 billion nickels, or roughly 64 nickels for every man, woman, and child in the entire United States. That is almost the entire number of nickels in circulation; the total number of nickels that exists is estimated by the Treasury Department to be around 25 billion or so.

A nickel weighs a sixth of an ounce, so 20 billion nickels weighs in at 208,333,333 pounds, or 104,167 tons, give or take a few hundred pounds. In the United States, a tractor trailer rig traveling on public roads is permitted to weigh no more than 80,000 pounds (gross) by law. A typical tractor trailer rig weighs in at roughly 20,000 pounds, leaving no more than 60,000 pounds for cargo. (From a quick Google search, it seems most commercial truckers won’t haul more than 50,000 pounds, but since I know fuck-all about shipping I’ll be generous and go with the 60,000 pound limit.)

At 60,000 pounds per truck, a billion dollars in nickels would require 3,473 trucks. Since a semi trailer is 53 feet long (not including the cab), the trailers, lined up end to end with no cabs, would make a row roughly 35 miles long.

I did a quick Web search to see what the shipping cost would be. From Samsung’s US headquarters to Cupertino, home of Apple, the cheapest rate I could find on my quick-and-dirty search was $503 per half ton, or $104,792,002 for the whole shebang. That’s about $105 million in shipping charges, though I bet a job this size might qualify for a bulk discount.

So now you know.

Edited to add: When zaiah and I first talked about the problem of sending a billion dollars in nickels, we were driving and didn’t have easy access to Google, so we made an even rougher back-of-the-envelope calculation, using guesswork, imagination, and the XKCD “if I can throw it, it weighs about a pound” rule. I can throw four rolls of nickels, so I guessed that four rolls would be about a pound.

The first approximation of an answer we came up with, which we figured might be within half an order of magnitude or so of the right answer, was 4,000 trucks. Later, with Google and a calculator and a lot of legwork, we came up with what you see above. So, go us!

“But why aren’t we spending it on CHILDREN? Think of the CHILDREN!”

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So for those of you who’ve been living under a rock for the last couple of days: Yesterday, something amazing happened.

No, I don’t mean the US soccer Olympic team beating Canada by one point in a dramatic overtime goal. I mean something really amazing. Something mind-blowing.

We took a one-ton nuclear-powered robot rover and threw it 350,000,000 miles, then landed it on the surface of another planet using cables from a flying rocket-powered robot crane.

And it worked. That’s the cool thing about science: It works whether you “believe” in it or not.

However, as always happens whenever NASA does something amazing, a bunch of people have trotted out all sorts of nonsense about how we shouldn’t be spending money on space exploration when there are so many problems back here on earth. I went to a Curiosity landing party at the local museum of science and industry, and sure enough, someone posted something on the Facebook page for the event something to the extent of “I wonder how many children will die from lack of clean water while we land a probe on Mars” or something.

Now, I have been told that it’s technically illegal to beat these folks. And I’m sure their hearts are in the right place; they’re not trying to be anti-intellectual, they just have little sense of the size and scope of the economy, nor how much money gets spent on space exploration, nor how much money we spend every year on things that we really could do without. And they seem to have an either/or mindset as well, as if to say that every dollar that goes to space exploration is a dollar that is taken away from needy children as opposed to being taken from, say, the Pentagon’s budget for paper clips.

Now, I think that doing things like, oh, finding out if there is life on other planets in our solar system represents a better investment of money than, for instance, buying T-shirts with pictures of NFL logos on them–something we typically spend about four times more per year on than we do on trying to learn about the universe.

So I spent some time doing a bit of research, and I’ve put together a handy-dandy chart that shows the cost of the Mars Curiosity mission, compared to the cost of some other things we might be acquainted with. The chart is a little lopsided, in that it shows how much we spend per year on other things, and the cost of the Curiosity mission so far represents seven years’ investment; to make things more representative, the bar for the Curiosity mission should be 1/7th as long as it is here.

Since we aren’t technically allowed to beat folks who complain about the cost of space exploration, hitting them over the head with this chart will have to do instead. (Figuratively! Figuratively! You can’t literally hit folks with it unless you, I don’t know, print it out and wrap it around something first. Which, as I mentioned, is technically illegal.)

So now when someone says “Why are we wasting money on space exploration instead of fixing problems here at home?” you can say “Why are we wasting even more money on Halloween candy, Christmas trees, or perfume, or football games?” I don’t think I’ve ever heard anyone say “We shouldn’t spend money on perfume when there are so many problems here at home.”

Because, you know, spending money on perfume is way more important than finding out whether or not there is life not on this world.

From iPhone to Android

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A few weeks back, I decided I needed to replace my aging iPhone 3G.

I got the 3G when it first came out. My roommate at the time and I spent quite a while waiting in line in front of the Apple store, only to be told when we were two places from the door that the stock for the day had been sold out. t took several more days of waiting in line before we were able to get our hands on one.

The iPhone 3G was the first smartphone I’d ever owned. I’ve been a cell phone user for quite some time, since the days of giant handsets with one-line LED displays, but I’d never owned anything even remotely approaching a smartphone before. For me, the iPhone was a game-changer. I have a notoriously bad sense of direction–it is not impossible for me to get lost just a few blocks from my home–and the GPS feature alone in the iPhone was a huge improvement in my quality of life.

Having real Web access was also a big deal. I do a lot of IT work, and the ability to get a call from a client and check the client’s Web site right there on the spot even if I’m not in front of a computer is huge.

But over the past few months, the 3G hasn’t been cutting it for me. The GPS is getting a little wonky, and the battery isn’t holding a very good charge any more, and the iOS 4.2 update made the phone feel a bit sluggish. On top of that, the amount that AT&T was charging me every month was enough to give me a nosebleed.

I spent a few weeks looking at several options: upgrading to an iPhone 4 and staying with AT&T, upgrading to an iPhone 4 and jumping to Verizon, and getting an Android phone.

Then Google announced the open hardware development kit for Android, and that significantly tilted the balance toward Android. The Google hardware kit for Android phones is based on the Arduino prototyping board, which I already have experience developing and programming for.

I went into T-Mobile and found that I could save quite a lot of money every month with a contract from them if I went to Android, so that’s what I did.

The phone I got and will be talking about here is the HTC Sensation 4G, running Android 2.3. It’s been an interesting, and at times rough, transition. I’ve been surprised by a number of things about Android, both pleasantly and unpleasantly.

But before I get into that, let me talk about what Android isn’t.

OPEN: IT’S THE NEW CLOSED

Android isn’t a religion. To hear many folks talk about it online, you’d think that the choice of cell phone operating systems was a religious or philosophical choice. Android, we’re told gravely, is “open.” The iPhone operating system is “closed.” To use Android is to celebrate freedom and democracy and other wonderful things; to use an iPhone is to toil under tyranny and totalitarian rule.

It’s hooey, of course. Android isn’t open, at least not in the way the religious folks say it is.

Oh, it’s open in the sense that the source code is available, kind of, eventually, when Google says it is. This sort of freedom isn’t really equal, though; Google decides who gets it when, and which partners get to have it first.

But the thing to remember is that from the perspective of the folks who make cell phone software, you aren’t the customer. The handset makers are the customer. Android is open–for them. You, as the person who buys the cell phone, get exactly as much freedom and openness as the handset maker lets you have.

On my HTC Sensation, for instance, the cell phone bootloader is locked down tighter than a nun’s–ahem. It was possible, if I wanted to, for me to jailbreak my iPhone. My Sensation? Nope, no can do. Not even the Cyanogen team has figured out how to root it yet.

The same is true for some other Android phones as well. Supposedly, HTC has had a change of heart and will be unlocking its phones in the future. It’s not clear whether this will apply to me; I’ve read one article online that says all HTC phones will be unlocked, and another that says only HTC phones not tied to a particular network or under contract with a particular carrier will be unlocked.

On the iPhone, the fact that I could, if I chose, jailbreak my phone never mattered to me; I never saw any good reason to. With Android, the fact that I can’t jailbreak it is kind of a bother, and that brings me to the second issue with Android.

SON OF THE REVENGE OF CRAPWARE: IT CAME FROM BEYOND THE GRAVE

With Android, we’re told, there is more openness in software, too. Android programmers do not have to go through any particular approval process to get their apps on your phone. The iPhone App Store is tightly regulated; apps that Apple doesn’t like aren’t available. The Android app store is an open bazaar; anyone can make any sort of app at all.

That’s not 100% true. The carriers have coerced Google into removing apps they didn’t like from the Google app store.

More to the point, though, the openness is really more for the handset maker’s benefit than for yours. With Android, we are back to the bad old days of Windows XP and Windows Vista, where each computer maker tended to stuff their computers so full of demos and third-party software and their own support applications that the term Craplets (crap applets) was devised to describe them.

Most computer manufacturers came to their senses, eventually, and cut it out. It didn’t help that some of this crapware, like HP’s support application that they bundled onto their computers, contained security vulnerabilities that let hackers pwn HP computers.

But Android phones often come so stuffed with pre-bundled crapware that, in my case at least, nearly half the available application memory is occupied right off the bat. Worse, unlike desktop crapware, the Android crapware can’t be removed without jailbreaking the phone. I’ll talk about some of that crapware in a bit.

So my experience with Android has been interesting. In the rest of this post, I’ll run down the differences I’ve found between using an Android phone and using an iOS phone, and rate the quality of everything from the handset design to the apps to the user interface. If that sounds like your thing, click here to read more!

Some thoughts on socialism and capitalism

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This post has been rattling around in my head for a while, and was finally prompted by a post left in sterno‘s journal.

Now, before we get started, let me make one thing abundantly clear. I am a capitalist. I am probably the biggest capitalist you will likely ever meet. For more than a decade, I have made money directly from the work that I do, without relying on an outside business for my full support. Even now, as a salaried employee, I am a minority partner in the company which employees me, and I have at least two other business ventures running at any given time, one of which typically pays my rent.

I am not a socialist, nor do I believe socialism is anything but a broken and inherently unworkable economic system which does little besides deprive those citizens who live under it from benefitting from their own labor.

However, I am also a fan of government oversight of business, and of environmental and social restrictions on the actions of business.

“But Franklin,” you say, “how can that be? Isn’t that a form of socialism? Isn’t the whole point of capitalism the notion that market efficiencies work best when unencumbered by government intrusion?”

And the answer is “no,” because without such oversight, businesses tend to adopt a weird sort of pancake socialism–an inverted socialist system where profit is concentrated, but the costs of doing business and the risks associated with business practices are socialized.

There are tangible risks associated with environmentally or socially negligent behavior. Take, for example, a hypothetical chemical business that produces acetic acid, and as a byproduct produces methylmercury. Methylmercury is difficult and expensive to contain and to get rid of safely, so let us assume that the business disposes of it by dumping it into a lake. (This is not entirely hypothetical; a company doing just that in the Japanese city of Minamata in 1956 caused the largest case of mass mercury poisoning on record.)

The business that pumps methyl mercury into a lake is increasing the risk of serious health consequences for the people living round that lake. Those risks come with a significant dollar value attached; in this hypothetical case, the dollar value may be the cost associated with medical treatment, the cost incurred by lost productivity, and the cost inflicted on the local fishing industry as the industry collapses.

These costs are not borne by the business that did the dumping. The business is not really a capitalistic enterprise; it keeps the profits from its various activities, sure, but it does not pay the costs associated with the risks incurred by its business methods. Those risks are socialized–spread across the population.

In a conventional socialist arrangement, the one everyone thinks of when they think “socialism,” a worker works but does not keep the profits from his work. The profits–the results of his labor–are distributed across the population.

In the inverted socialism that comes along with lax regulation of environmental and social practices, a business keeps the profits from its work, but the costs associated with doing business are distributed across the population. This artificially increases the business’ profit; the socialization of risk means that some of what would otherwise be the business’ expense are paid by the community–even those who do not work for that business–and by other businesses impacted by the first business’ practice. Profit is not distributed, but cost and risk are.

This socialization of risk amounts to a subsidy paid by the people surrounding the business which inflates the business’ worth and increases its profits without increasing production or efficiency. Because the risks are subsidized and the costs associated with those risks are socialized, businesses which operate in a manner that socializes risk end up at a competitive advantage over businesses which shoulder the full costs of doing business.

It need not even be something as blatant as dumping toxic byproducts into the environment, and thereby socializing the risk and forcing others to assume the costs associated with that risk. This kind of “pancake socialism,” or inverted socialization of risk, may happen even in the service sector. For example, when an independent mortgage writer writes a mortgage, he is paid a percentage of the value of that mortgage, and at that point he’s done. The company who underwrites the mortgage, which may or may not own the mortgage throughout its entire life, shoulders the risk associated with the mortgage, but the guy who initially sold it has a different set of motivations. He is paid for every mortgage he writes, regardless of whether or not the underwriter profits from it or it goes into default. Therefore, his incentive rests only with writing the maximum number of mortgages possible, for the highest dollar value possible. He has very powerful incentive to issue risky mortgages, to artificially inflate the ability of the person buying the mortgage to pay, and to minimize the apparent costs associated with the mortgage. In fact, absent any kind of oversight, he may even have incentive to intentionally mislead his clients about the cost, and even to write mortgages which he knows damn well his clients can not afford. He does not bear the costs associated with the risk incurred by the mortgage underwriter.

The mortgage underwriter is in a similar position. It profits from writing mortgages; obviously, if the number of mortgages which go into default reaches a certain threshold, the underwriter will fail, but the more mortgages it underwrites in the short term, the more profit it generates, Particularly when it socializes its own risk by then turning around and selling those mortgages to others.

The total amount of money available to finance mortgages is finite. If a large number of mortgages go into default, this can diminish the pool of money available, which ends up dragging down much of the rest of the economy. A society which permits mortgage lenders to operate with little oversight is a socialist society; it encourages the socialization of risk by separating the risk from the profits. If the housing industry fails…well, the mortgage agents and the owners of mortgage issuing companies still made their millions; they’re set. The costs of the failure are not born by those individuals; the costs are socialized, and end up being paid by everyone, regardless of whether or not they benefitted from the mortgages.

“Socialism” is something of a dirty word in American culture. The best way to defeat any policy is to label it “socialist.” Yet we are a highly socialist society; it’s just that we socialize risk, and we socialize cost, but we don’t socialize profit. Businesses that work without oversight are socialized businesses; they expect everyone else to pay for their operational costs, while still concentrating profits internally.

This imposes significant barriers to entry into many industries; the socialization of risk benefits large businesses over small businesses. It makes up a hidden cost subsidy for businesses in areas where oversight is poor when they compete with businesses in areas where those businesses must pay the full cost of doing business, including the cost of waste management and risk management.

And you know what? As a capitalist, I think that’s fucked up.

Some late night thoughts about the nature of money

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Gah. It’s late, and I can’t sleep ’cause I’m waiting for Shelly to get home from work, so let’s talk money.

Exhibit A: One of my clients, a large, publicly-traded corporation that makes custom uniforms and apparel, primarily for the hospital and tech industries. They make those weird-looking bunny suits that chip manufacturers use in cleanrooms, that sort of thing. They have manufacturing and warehousing facilities in five states, thousands of employees, and brought in a tad over $130 million dollars in 2003, with net profits after expenses and tax of approximately $5 million. A huge, successful business.

Exhibit B: A tiny, privately held company occupying one office not far from my client’s corporate headquarters, employing less than twenty people, running an online Internet dating Web site. They bring in, oh, around $66 million a month, give or take. Roughly five times what my client makes, in other words. And almost all of it’s profit.

Wall Street doesn’t like the “adult” industry, of course. I don’t believeany porn or sex-toy companies arepublicly traded, and I have to wonder what the Fortune 500 might look like if it listed sex-related businesses. Wal-Mart would probably still top the list,ofcourse, butI suspect after that things might get interesting.

Money doesn’t work the way people think it does. Take lawyers who work on commission, for example. (Please!) Now, if you’re injured in a car wreck and you’re suing someone’s insurance company, you might think that the lawyer who works on commission will get you the best possible settlement, because his financial interests are tied to yours. After all, the more money he winds for you in the settlement, the more money he gets, right?

Wrong. You’re not his only client. He has thousands of other clients, in an unending stream. That changes the equation.

Suppose he can put in an hour working on your case, and get the insurance company to offer you an $8,000 settlement. Or, he can work 15 hours on your case, and win an $80,000 settlement for you. What’s he gonna do? He’s gonna try to talk you into settling for $8,000. Why?

Well, let’s say he works 45 hours a week. If all his clients take the paltry $8,000 settlement, he’s brought in a grand total of $320,000 in settlements in a week. If all his clients get $80,000 settlements, he’s only brought in $240,000 in that week. Which would you rather have–a percentage of $320,000 or the same percentage of $240,000? It’s a no-brainer. He wants maximum income per hour worked, which means…you get the chump change, chump.

On a more personal front, the Chinese government is still doing everything in its collective power to make my life complicated. Certain old-guard factions in the Communist Party in China still oppose with all the spirit they can muster from their feeble and ancient bodies any attempt to drag China into the seedy, dirty world of capitalism and free enterprise, and are continuing to block the Chinese venture capital firm that wants to invest in another client of mine, even though the rest of the Chinese government has given the deal the official go-ahead. As a result, my client can’t pay me (or indeed anyone else), and as a result of that, my client and I are still in limbo with regards to the move to Atlanta. So we’re here in Tampa for at least the next six months or so, while my client’s representative flies back and forth between here and Beijing on an almost weekly basis, trying to discover whatever voodoo black magic is going to be necessary to get the money out of China. In other words, it’s just business as usual for my life.

Follow the Money; or, why does my computer keep getting infested with spyware?

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[EDIT] This particular post has generated a very large amount of email, and apparently is being read by a large number of people infected with VX2. As a result, I’ve edited it, to clean up typos and to add additional information about the exploits used, the way VX2 works, and the sources of the spyware scourge. New information is identified with [EDIT].

If you’re reading this post and you’re on a Windows computer, the odds are overwhelming–between 80% and 90%–that you are infected with at least one virus or spyware program, and the odds are very high that you’re infected with dozens or hundreds.

Yes, you. Even if you are technically literate, you have a firewall, and you never download suspicious attachments, you are almost certainly infected. There is lots and lots and lots of money in computer viruses and spyware, especially the variety that makes popup ads appear on your machine. The question I’ve always had, though, is who’s making all this money by infecting your computer?

A couple nights ago, Shelly’s computer became infected. Shelly’s technically savvy, the apartment we live in is on a closed private network with a hardware firewall between us and the Internet, and she also runs a software firewall on her computer, and she still became infected nonetheless.

I spent about six hours removing the infection, and also tracking down the source of the infection, and painstakingly backtracking all the popup ads that the adware displayed on her computer. My goal: Follow the money. Discover where the infection came from, and who was making money from it. The results were, to say the least, interesting.

If you don’t care about stuff like this, you can skip the rest of this message. If you’re curious about the mechanisms by which spyware and viruses work, who is responsible for them, why they’re so common, how they spread, and most important, who makes money by creating and releasing them: read on!